Document management built for how municipalities actually work.

Pre-built Laserfiche Packages for city secretary records, open records, finance, police, plats & permits, and vendor contracts. CJIS-aware security, automated retention, and deep integrations with Tyler, Munis, and more, live in weeks, not years.

Get Started

Trusted by 35+ municipalities

Tap a building to see how DocuNav works in that department.

Explore the city

Tap a building to see how DocuNav helps that department

City secretary, police records, finance, open records, plats & permits, and vendor contracts, each building unlocks real municipal use cases.

    Included in DocuNav Packages →
    TRUSTED IN GOVERNMENT

    Real outcomes from municipalities already live on DocuNav.

    City of Roanoke, City of Anna, and dozens more across Texas and nationwide.

    35+
    municipalities served

    From small cities to large county systems, proven Packages deployed across Texas and nationwide.

    2–4
    weeks typical go-live

    Pre-built solutions mean a clear timeline and fixed scope, not a multi-year custom development project.

    CJIS
    aware security

    Police records with strict access controls, retention schedules, and chain-of-custody audit trails.

    #1
    rated support

    Platinum-certified Laserfiche support included, we support the whole solution, not just the parts we sold you.

    PRE-BUILT FOR GOVERNMENT

    Solutions that match the way cities and counties operate.

    City Secretary

    Centralized repository for agendas, minutes, ordinances, resolutions, contracts, and council packets. Structured metadata, retention schedules, and secure access controls for your city secretary office.

    Included in:
    DocuNav Packages →
    Open Records

    End-to-end public information request workflow, intake forms, assignment, tracking, redaction support, and fulfillment. Reduce response times and maintain a complete audit trail for every request.

    Included in:
    DocuNav Packages →
    Finance, AP & Business Office

    Invoice processing, purchase orders, budget documents, and financial records with automated routing and approvals. Reduce cycle times, improve audit readiness, and eliminate paper bottlenecks.

    Included in:
    DocuNav Packages →
    Police Records

    CJIS-aware repository with strict access controls, retention schedules, and redaction support. Manage incident reports, case files, and evidence documentation with full chain-of-custody audit trails.

    Included in:
    DocuNav Packages →
    Plats & Permits / GeoDocs

    Land records, plats, permits, and development files linked to GIS maps via GeoDocs. Staff and citizens can search by address, parcel, or permit number and see documents on an interactive map.

    Included in:
    DocuNav Packages →
    Vendor Contracts

    Full vendor contract lifecycle, intake, review, approval routing, execution, renewal tracking, and expiration alerts. Self-service vendor portal options reduce back-and-forth with your procurement team.

    Included in:
    DocuNav Packages →
    THE MUNICIPAL REALITY

    Open records backlogs, retention risk, and siloed departments are draining your staff.

    Agendas and ordinances scattered across filing cabinets and shared drives. Open records requests that take days to fulfill. Police records with strict retention and redaction requirements. AP invoices stuck in manual routing. Plats and permits disconnected from your GIS. Vendor contracts with no centralized lifecycle tracking.

    DocuNav replaces the chaos with purpose-built, production-ready solutions that municipal teams actually use every day, with the security, audit trails, and transparency your citizens expect.

    The problem
    The solution
    Open records take days to fulfill

    Manual tracking and scattered files slow public information responses and create compliance risk.

    Faster open records fulfillment

    End-to-end public information request workflow with tracking, redaction support, and a complete audit trail.

    Police retention & redaction risk

    CJIS-aware access controls, retention schedules, and chain-of-custody audit trails are non-negotiable.

    CJIS-aware police records

    Strict access controls, retention schedules, and chain-of-custody audit trails for incident reports and case files.

    AP invoices stuck in manual routing

    Paper bottlenecks delay approvals, hurt audit readiness, and keep finance teams buried in filing cabinets.

    Automated AP & finance routing

    Invoice processing, POs, and approvals with automated routing, less paper, faster cycle times, audit-ready files.

    Plats & permits off the GIS map

    Land records and development files need to be searchable by address, parcel, or permit number, on a map.

    GIS-connected plats & permits

    Land records, plats, and development files linked to interactive maps via GeoDocs.

    NO MORE MANUAL WORKAROUNDS

    Connects to the systems your municipality already runs on.

    Municipal ERP & System Integrations

    Native and custom connectors eliminate double-entry between your ECM and the finance, HR, and civic systems your municipality already runs.

    • Tyler Technologies
    • Munis
    • DocuSign
    • Weblink Portal
    • + Custom APIs
    Explore Integrations →
    GeoDocs & GIS

    Land records, plats, permits, and development files linked to GIS maps. Staff and citizens can search by address, parcel, or permit number and see documents on an interactive map.

    • GeoDocs / GIS
    • Plats, permits & development files
    • Address, parcel & permit search
    Explore GeoDocs →
    REAL CITIES. REAL RESULTS.

    What municipal teams say after going live.

    Customer references
    City of Roanoke
    City of Roanoke
    "Laserfiche provides efficiency in the City's business process and promotes transparency that we didn't have before. DocuNav has been an essential part of our team."
    April S. Hill
    City Secretary
    Denco Area 9-1-1 District
    Denco Area 9-1-1 District
    "Laserfiche allows us to keep compliant with state local records retention laws and facilitates smooth processing of expenses. We have proudly been DocuNav Solution customers for over 12 years and highly recommend them to others."
    Carla Flowers
    Director of Administration
    City of Anna
    City of Anna
    "I have been using Laserfiche and DocuNav Solutions for the past eight years for Records Retention. They have helped us digitize our records, free up space, and cut costs, and search our records more efficiently. DocuNav is quick to respond and great to work with."
    City of Anna
    Records Retention

    Dozens of additional municipal references, from small cities to large county systems.

    THE DOCUNAV DIFFERENCE FOR GOVERNMENT

    Not just software. A long-term partner who understands public sector realities.

    Deep Municipal Expertise

    We've implemented these exact solutions in cities and counties across multiple states. We speak open records law, CJIS, retention schedules, and the realities of council meetings and public transparency.

    Platinum Support That Actually Answers

    Every support team member holds Laserfiche's highest certification. We support the whole solution, not just the parts we sold you. Your staff gets training and ongoing help included.

    Weeks, Not Years

    Our pre-built Packages mean you're not starting from scratch. Most municipalities are live and realizing value in a matter of weeks, with full training and a clear go-live plan.

    Ready to give your team their time back?

    Let's show you exactly how these solutions will work with your current processes and municipal systems.

    Get Started
    1-800-353-2320 (Option 2 – Sales) • sales@docunav.com
    Already a customer? Log in to the Training Portal for your solution videos and quizzes.