DocuNav Hosting

Your Laserfiche.
Our cloud.
Zero headaches.

Fully managed private hosting on AWS or Azure. DocuNav's award-winning team of Laserfiche-certified engineers owns servers, security, backups, patching, monitoring, and scaling so you never have to.

Trusted by K-12 districts, municipalities & enterprise teams
THE DOCUNAV DIFFERENCE

Stop babysitting servers.
Start delivering for your organization.

Self-hosting Laserfiche is a full-time job. DocuNav Hosting turns it into a reliable, secure, hands-off service with predictable cost and expert support.

Zero Infrastructure Burden

No more buying servers, planning capacity, applying Windows patches, managing SQL licensing, or worrying about power, cooling, and physical security. We own all of it.

Private, Not Multi-Tenant

Your Laserfiche environment runs in its own isolated private cloud. You control your security keys, documents, and backups. Full feature parity with on-prem Laserfiche.

Instant Elastic Scale

Need more users, storage, or throughput? We provision additional resources in minutes, no hardware orders, no weekend migrations, no surprises on your next capital budget.

Enterprise Security by Default

OS patching, firewall rules, intrusion prevention, antivirus, role-based access, and continuous monitoring, all handled by specialists who live and breathe secure ECM.

Predictable OpEx

Replace unpredictable hardware refreshes, licensing spikes, and emergency IT overtime with a single, transparent monthly operating expense tailored to your actual usage.

Laserfiche Experts 24/7

Backed by DocuNav's award-winning, Laserfiche-certified engineering team. We don't just host, we understand how Laserfiche is used in K-12, government, and enterprise.

WHY ORGANIZATIONS SWITCH TO DOCUNAV HOSTING

The infrastructure is invisible.
The value is obvious.

Most organizations don't want to become server administrators. They want reliable, secure, searchable records and a team that can deliver them without the distraction of infrastructure.

You stay in control. Your data, your keys, your retention policies. We just make sure the platform is always fast, patched, and protected.
Compliance made easier. FERPA, CJIS, PCI, GDPR, SOC 2, ISO 27018, our environments are designed with public sector and regulated industries in mind. GovCloud option available.
One partner for the whole stack. Pair DocuNav Hosting with our Forms, pre-built Packages, and Shield for a complete, battle-tested ECM ecosystem.
WHAT YOU ELIMINATE

The full-time job of keeping Laserfiche online, patched, backed up, and secure.

CapEx hardware cycles
OS, SQL & security upkeep
Backup & DR ownership
Firewall, IPS & monitoring
Capacity planning & scaling projects
3 a.m. infrastructure emergencies
Hiring rare ECM infrastructure talent
WHAT YOU GAIN
Predictable.
Secure.
Always on.

A production-grade private cloud environment with the same (or better) uptime, security posture, and performance your best on-prem setup could achieve, without the ongoing cost and risk.

MULTI-AZ • GEO-REDUNDANT • 30-DAY BACKUPS
DOCUNAV CLOUD MANAGEMENT (DCM)

What DocuNav manages for you.

Full-service private cloud operations delivered by the Laserfiche award-winning team that has supported these environments for 27+ years.

Hover any card for details. Tap any card for details. Everything is included, no surprise infrastructure bills or hidden management fees.
BUILT FOR REGULATED ENVIRONMENTS

Security and compliance that public sector and enterprise teams actually need.

COMPLIANCE ALIGNMENT
  • FERPA (K-12 & higher ed)
  • CJIS / Criminal Justice Information
  • PCI DSS
  • GDPR & regulated PII
  • SOC 2 Type 2 • ISO/IEC 27018:2019
CLOUD OPTIONS
AWS or Azure

Choose the provider that fits your existing investments and policies. GovCloud / equivalent high-security regions available when required.

TX-RAMP capable deployments
YOUR CONTROL
You own encryption keys
You own your documents & retention
You own your backups
Role-based access you define
WHY IT MATTERS
One team.
One contract.
One standard.

The same engineers who design and support your environment are the ones monitoring it every night.

SHARED RESPONSIBILITY MODEL

Clear ownership at every layer, nothing falls through the cracks.

AWS / Azure
Security of the Cloud

They protect the underlying infrastructure: hardware, software, networking, and facilities.

DocuNav
Security in the Cloud

We secure, maintain, and monitor the virtual servers, keeping them current and efficient.

HOW IT ACTUALLY WORKS

Private cloud architecture designed for Laserfiche.

Your environment. Not shared. DocuNav runs the infrastructure, you keep the data, keys, and policies.

Secure private connection to your systems
Extra protection against online threats
Primary + backup locations
Daily backups kept for 30 days
Your data and keys stay yours
Private, not multi-tenant
PACKAGE TIERS

Right-sized environments.
Predictable monthly cost.

Based on our experience, deploying Laserfiche systems generally can be grouped into these Tiers. We can customize storage and extra server bandwidth as needed.

STARTER
Small teams & single departments
0-10 full users
• 0-10 full users
• 1-2 forms
• 1 department
Best for: Single departments and pilot programs
BASIC
Growing teams & 1-2 departments
0-25 full users
• 0-25 full users
• 1-5 forms
• 1-2 departments
Most popular for: Small organizations, expanding departments
STANDARD
MOST POPULAR
Moderate departments
25-50 full users
• 25-50 full users
• 5-20 forms
• 2-3 departments
Most popular for: K-12 districts, municipalities, growing enterprises
ULTIMATE
Large & complex multi-department
50+ full users
• 50+ full users
• 20+ forms
• 3+ departments
Most popular for: Large districts, counties, regional agencies

Every tier includes complete management, 30-day backups, security hardening, monitoring, and DocuNav expert support. Storage, compute, and bandwidth are sized to your actual needs. Higher volume or multi-environment enterprise agreements available.

FOUR STRAIGHTFORWARD STEPS

From assessment to production with minimal disruption.

STEP 01
Discovery & scoping

We learn your current Laserfiche version, user count, storage, integrations (AD, ERP, SIS, etc.), compliance requirements, and growth plans. We recommend the right cloud, region, and tier.

STEP 02
Provision & secure

We stand up your isolated private environment (AWS or Azure), configure networking, security controls, monitoring, and backups to your specifications.

STEP 03
Migrate or replicate

We help move or replicate your repository, metadata, workflows, and security model. Most organizations experience minimal downtime. We test thoroughly before cutover.

STEP 04
Go live + ongoing value

Your team gets trained on any access changes. We provide documentation and run monthly health reports. Every year we review optimizations and apply platform improvements.

DocuNav Shield

Enterprise backup & disaster recovery for Laserfiche servers

Hosting keeps Laserfiche running every day. DocuNav Shield is your last line of recovery, a 24-hour-a-day / 7-day-a-week service with no exceptions, including complimentary hosting while DR is underway.

Emergency support request

If you are a DocuNav Shield customer and have a support need, contact us immediately:

QUESTIONS?

Frequently asked questions

Ready to stop managing servers?

We’ll map your environment to a private managed plan, with clear monthly pricing.

Email Sales
Or call 1-800-353-2320 • Option 2 for Sales