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Frequently Asked Questions


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Yes. DocuNav has a current contract with the Texas DIR. Please see contract DIR-SDD-1453 for details at the following link,

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Yes. The Laserfiche product suite is certified for records management functionality by The Department of Defense ensuring compliance with the DoD 5015.2 and VERS V2 certification mandates.

No. Laserfiche ECM software solutions are hardware independent and support a variety of different model/brands of scanners. Many customers leveraged existing scanners and multi-function machines to function with Laserfiche ECM software.

Depends on your organization’s preference, both options are available.

Over 35,000 entities world-wide implemented Laserfiche products.

Depending upon the size and scope of the project, implementation time varies.

DocuNav Solutions leverages an agile deployment strategy simplifying system implementation. To initiate implementation of a solution, every configuration detail does not need to be pre-planned. DocuNav Solutions software is flexible and adaptable to accommodate your organization’s needs.

Within the first year of purchase, customers typically recover their investment in the software and implementation services. Some customers experience a return in mere days. DocuNav and Laserfiche software solutions enable customers to automate manual, paper-based business processes resulting in significant time and money savings to the customers’ organizations.

Yes. Please contact DocuNav’s Sales team to schedule a convenient time for you. DocuNav Sales can be reached via e-mail @ or call 800-353-2320, press 2 for Sales.